After clicking the option, a status of Checking for HCL compatibility issues is shown at the bottom of the box. vSphere Lifecycle Manager - Check Hardware Compatibility. Confirm that you should now be able to switch back and forth between your logged in desktop session and Session 0 as expected. To initiate this process, click on the button located in the top right corner of the vSphere Lifecycle Manager Image screen and select Check Hardware Compatibility.Reboot one more time and confirm that the "VMware SVGA Helper Service" is no longer running.Stop and Disable the service per the screenshot below.Locate the "VMware SVGA Helper Service".Start the Windows Services Applet (Start -> Run -> services.msc).Reboot the VM - you might have to forcibly power off the VM.This appears to be a bug in the SVGA Display Driver version 8.17.2.14 and corresponding VMware SVGA Helper Service (vm3dservice). You can confirm these symptoms by starting the Task Manager and reviewing running processes per the screenshot below: The VM will appear very sluggish and screen redraws will be very slow. Further, several hundred instances of the wm3dservice.exe process will be started. Ctrl+Alt+Del), nor be able to logoff or be able to restart the VM. Windows could not start the vmware alias manager and ticket service21 Windows could not start the vmware alias manager and ticket service. This issue has been observed in various recent Microsoft Windows operating systems including Server 2012 R2 and Server 2016.Īfter switching back from Session 0 you will not be able to press specific key combinations in the VM (e.g. hi, Im using vmware version 7. When running virtual machines under recent versions of VMware ESXi 7, VMware Workstation 16 or VMware Player 16 with VMware Tools 11 installed, you may experience erratic screen handling and operating system behaviour after switching to Session 0 using the built in Microsoft Windows Interactive Services Detection Service (UI0Detect) or FireDaemon Zero. Unable to install VMWaretools : Service VMware Alias Manager and Ticket Service (VGAuthService) fa. Switching to Session 0 Causes Desktop Failure on VMware Virtual Machines Issue Modified on: Tue, 21 Sep, 2021 at 5:06 PM Click Start > Run, type cmd, and click OK to open a command prompt in Windows. Open a Console to the virtual machine and log into the guest operating system. Click Guest > Install/Upgrade VMware Tools. Solution home Microsoft Windows Interactive Services and Session 0 Technical Articles Switching to Session 0 Causes Desktop Failure on VMware Virtual Machines To uninstall and re-install VMware Tools: Right-click on the virtual machine.
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